Finalizing Utility Billing Accounts

Be sure to contact the Utility Billing Department at 630-594-1011 to set up a final reading if you are moving or selling your property. (Call us even if you do not have water services. We still have to terminate your account). 

Please pay all your past due bills and have your account number, forwarding address and the exact closing and/or move out date prior to calling us in order to avoid delays.

Final read appointments are no longer necessary as long as your radio reader is working and we are obtaining actual reads from your meter. If an appointment is necessary, we ask that you please try to call us 7-14 days prior to the time of move or closing as the appointments are scheduled on first come first served basis. 

Appointment can be scheduled between 8:00 am and 2:00 pm Monday thru Friday, and 9:30 am on Saturday or Sunday (Saturday and Sunday appointments not available for locations with meter located in the crawlspace). All appointments require a one hour window. For more information, please call 630-594-1011