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Share a Concern

Welcome to the “Share a Concern” Center. We are here to help with your issues, questions, problems and suggestions. Call us at 630-594-1515 and all inquiries will be answered within 48 hrs. You can also use the YourGOV link below to help us in identify problems in your area and allow us to respond quickly.
 YourGovIcon.png  Submit a Request

YourGOV is an application that allows Bensenville’s citizens to report non-emergency related issues to the village. YourGOV can be used via the Web, mobile phone, or tablet. By using YourGOV, you can submit an issue and track its progress from submission to completion. Issues are brought directly into the Village’s Work Management solution where they can be forwarded on to the responsible department.

We encourage users to create a single sign-in from any of the applications below that can be used across all applications.

  • For Emergency matters, residents should still call 911 immediately.
  • Any requests not specifically listed on the Your Gov app should be reported to the Share a Concern Center at 630-594-1515 and all inquiries will be answered within 48 hrs.

 How it Works
View the User Guides below for detailed instructions on how to use the applications. You will receive an email notification, if you provide your contact information, when the issue is received and when it is completed. You can expect to be contacted about your issue within 1-2 business days.

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Click the YourGOV for desktops link below to create a Service Request from your computer. This website works with all current web browsers (Internet Explorer, Safari, Chrome, FireFox).
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Submit Service Request
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Web App User Guide

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Using the mobile and iPad application, you can report an issue which is then routed to the appropriate village staff member for review. In addition, by using a smartphone or iPad to submit, a picture can be attached to the issue.
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iPhone Guide
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Android Guide
YourGOV Questions
 Having trouble with YourGOV? Please contact 630-594-1012 during normal business hours.
     


 

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