How do I know if I have a leak?

If you get a bill that seems unusually high, the first thing to check is the water meter. On the top of your water meter is a register that contains the water reading. Make sure that all faucets and appliances that use water such as washing machines and dishwashers are off. Watch the meter register for at least three minutes. If the dials are moving at all, there is a leak somewhere. Often, this means that the toilet is not shutting off. Consider signing up for our new leak prevention AquaHawk Alerting system. This system can help you pinpoint the date and time the leak took place. For more information go to the AquaHawk page on our website and/or review one of our bill inserts we have mailed to you in the past. You may also call us at 630-594-1011. We would be very happy to help you sign up.

For more information visit the Utility Billing Division section of our website.

Show All Answers

1. How often does the Village bill for Water, Sewer and Refuse service?
2. My water usage has recently increased, what are the reasons for that?
3. What can I do to lower my water bill?
4. How do I know if I have a leak?
5. What should I do if there is a water main break?
6. How do I know when it’s safe to drink my water after a main break?
7. Do I need a vehicle sticker?